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Services available to your renters

  • In addition to advertising your property for holiday rentals we can assist your guests with a range of other services.
  • Airport transfers for up to four people (55 euros each way for Alicante; 35 euros each way for Murcia) with larger vehicles taking up to 12 people plus luggage also available at an additional charge.
  • For those making their own way we can provide easy to follow directions to the property.
  • We can supply a small welcome pack containing fruit juice, milk, bread, margarine, wine and a few beers, very important for late night arrivals

Letting your property

  • If you want to rent out your property to make a little extra income, either as a holiday let or on a medium to long term basis, The Gleam Team can assist in making it available to prospective clients by advertising it through our own web site which also has links to local Estate Agent at no extra cost to yourselves.
  • We would also recommend that we advertise your property on a reputable web site to maximise your rental opportunities.
  • However, as we believe in being totally honest and up front with all our clients we will also be realistic about the rental income you can expect to receive and the rental terms available.
  • In general, any rentals that we make on your behalf will be subject to a fee of 15%. Any rentals you make personally will not attract that fee so you will be able to keep the entire rental charge.
  • All rental properties will be provided with a comprehensive booklet advising guests about the property and what facilities and services are available in the area. We will also prepare a fully detailed inventory of everything in the property and this will be checked regularly to ensure nothing has been lost or broken.

Key Holding Services

  • Key holding services 300€ per annum.
  • Keys are held in one location – which is fully alarmed with internal and external sensors and German Shepherd dog
  • Keys and alarm details are coded independently
  • Liability insurance is held to cover loss in case of theft
  • We visit the property once a month to check electric is on/off
  • Allow entrance for builders and additional visits to your property etc (fee charged depending on circumstances and agreed beforehand)
  • Agree fee to accept deliveries to your property
  • Ensure villa is left safe and locked at all times
  • We will make contact with your President and inform them that we are looking after your property, they will have our number in case they need to contact us regarding your property
  • Turn water off at mains when your property has been vacated
  • All correct laundry returned to the property if you are using us for laundry
  • All unwanted marketing material removed from property monthly
  • Check for ants and other bug infestations
  • Meet and greet your guests if you are using us for property management services

Cleaning Services

  • All properties are wiped over and laundry done on departure.
  • A pre-arrival clean is done approximately 2 days prior to new guests arriving to ensure your property is fresh.
  • Clean and laundry from:
  • 2 bed 1 bathroom from €60, €5 per person thereafter
  • 3 bed 2 bathrooms from €70, €5 per person thereafter
  • 4 bed 2 bathrooms from €90, €5 per person thereafter

Kitchen

  • All cupboard fronts wiped over
  • Work surfaces cleared and cleaned
  • Liability insurance is held to cover loss in case of theft
  • Floors swept/vacuumed and mopped
  • On departure dishwasher /washing machine/microwave/oven/fridge freezer checked that empty and wiped/cleaned
  • Fridge cleaned
  • Fridge/Freezer turned off if more than 2 week gap between guests
  • Windows cleaned when needed
  • Microwave cleaned
  • Hob wiped over
  • Mirrors cleaned

Lounge/Diner

  • Sofas pulled out and vacuumed/swept under
  • Sofa cushions pulled out and vacuumed
  • All surfaces polished
  • Floors swept/vacuumed and mopped
  • Windows cleaned when needed

Bathrooms

  • Floors vacuumed/swept and mopped
  • Bath/Bidet/Toilet/Shower and Sink cleaned
  • Mirrors and shelves cleaned
  • Fresh Towels put out for guests

Bedrooms/En-Suites

  • Beds changed with fresh bed linen
  • Under beds always checked and cleaned
  • Floors vacuumed/swept and mopped
  • En-suite cleaned and mopped
  • Fresh towels put out for guests
  • Windows cleaned when needed

Services by arrangement

  • B-B-Q wiped over by arrangment
  • Pools cleaned by arrangement
  • Others maintained by arrangement
  • Deep cleans by arrangement
  • All grills cleaned by arrangement

Patio

  • Patio sets wiped over
  • Main terrace swept
  • Others maintained by arrangement

Stairways

  • Stairs swept/vacuumed and mopped
  • Bannister dusted
  • Windows  cleaned when needed

Maintenance

  • We work with people on a regular basis that can offer the following services.
  • We will be happy to arrange for you to meet them when needed.
  • Or we can arrange the work to be done whilst you are away.
  • Electricians
  • Plumbers
  • TV & Wi-fi
  • General builders
  • Pool maintenance
  • Air conditioning
  • Boilers
  • Electrical goods repaired
  • Grills
  • Drains